Brow & Lash Treatment FAQs
Answers to all of your brow and lash questions.
Threading
How does eyebrow threading work?
Threading is a natural hair removal technique that uses a twisted cotton thread to gently lift unwanted hairs from the root. The thread is rolled over the skin in precise motions, removing multiple hairs at once while being gentle on the skin.
What is eyebrow mapping?
Brow mapping is a technique used to create symmetrical and well-shaped brows tailored to your unique facial features. By measuring and outlining the ideal brow shape based on your face structure, bone structure, and natural brow growth patterns, this method ensures balance and precision.
How long do threaded brows last?
Threaded eyebrows typically last between 2-4 weeks. New hair will start growing back gradually, as hair grows in cycles. You may notice some regrowth within the first week, though it won’t be uniform. Most people schedule touch-up appointments every 3-4 weeks to maintain their desired brow shape.
Does eyebrow threading hurt?
Brow threading is generally considered a gentle hair removal method, but some clients may experience slight discomfort during the process. Since threading removes multiple hairs at once, you might feel a mild tugging or pinching sensation. However, the treatment is quick, and any discomfort is usually minimal.
At &BROWHAUS, we use a specialised technique designed to minimise discomfort, making the process far less painful compared to traditional methods. Our trained brow specialists ensure your experience is as smooth and comfortable as possible.
Is threading better than waxing for sensitive skin?
Threading is often the preferred choice for sensitive skin. Unlike waxing, threading doesn’t involve heat or chemicals that can irritate delicate skin. The technique only targets the hair itself, leaving the surrounding skin untouched. This makes it ideal for clients prone to redness, breakouts, or reactions from waxing. Many of our clients with sensitive skin, rosacea, or those using retinol products choose threading for this reason. It’s also gentler for the delicate eye area.
How often should I get my eyebrows threaded?
Most clients book threading appointments every 3-4 weeks to maintain their shape. However, this varies depending on your hair growth cycle and how defined you like to keep your brows. If you’re growing out overplucked brows, we may recommend longer intervals between sessions. During your appointment, we’ll advise on the ideal timing based on your hair growth pattern and styling goals.
Can threading fix uneven or overplucked brows?
Yes, threading can help correct uneven brows, though it requires patience and a strategic approach. During your consultation, we’ll assess your natural brow shape, growth patterns, and symmetry. For overplucked brows, we often recommend a “grow-out” period where we only remove stray hairs while allowing sparse areas to fill in. Threading’s precision makes it ideal for gradual reshaping—we can work with even small amounts of regrowth to slowly rebuild your natural arch and fullness.
Lash Lift
Can you curl your lashes after a lash lift?
After a lash lift, there’s typically no need to curl your lashes since the treatment already lifts and curls them beautifully.
With proper care, your lash lift should last 6-8 weeks. If you feel your lashes need additional curl after that time, wait until the lift has completely worn off before safely using an eyelash curler again.
Can I put mascara on after a lash lift?
After a lash lift, you need to wait 24 hours before applying mascara to allow the treatment to fully set. Here’s the timeline for mascara use:
After 24 hours:
- You can use mascara, but choose water-based formulas
- Use non-waterproof mascara to avoid damaging your lifted lashes
- Remove mascara carefully with gentle makeup remover
Pro tips:
- Many people find they need less mascara after a lift since lashes are already curled
- If you do use mascara, opt for lengthening formulas rather than curling ones
- Replace your mascara every 3 months for eye health
With the right care, you can enjoy beautifully lifted lashes with or without mascara!
Does a lash lift damage your lashes?
When performed correctly by a trained professional, a lash lift does not damage your lashes. The treatment uses gentle, specially formulated solutions designed to lift and curl your natural lashes without causing harm.
To maintain the health of your lashes, we recommend following our aftercare instructions and encourage using conditioning serums or oils, like coconut or argan oil, to keep your lashes nourished. With proper care, your lashes will remain healthy, strong, and beautifully lifted!
How long after a lash lift can I shower?
It’s best to avoid taking a shower or exposing your lashes to steam or water for the first 24 hours after a lash lift. This allows the lifting solution to fully set and ensures long-lasting results. After this period, you can shower and resume your normal routine without worrying about affecting the lift. Proper care in the initial hours helps keep your lashes beautifully lifted and curled for weeks!
What’s the difference between a lash lift and an LVL?
A lash lift and an LVL (Length, Volume, and Lift) are essentially the same treatment. This treatment works with your natural lashes to create the appearance of curl, length, and volume. The process gently lifts your lashes from the root, providing a beautiful, long-lasting curl without the need for extensions. Both treatments enhance your natural lashes for a fuller, more voluminous look!
How long does a lash lift last?
A lash lift typically lasts 6-8 weeks, following your natural lash growth cycle. Results are most dramatic in the first few weeks, then gradually relax as your lashes naturally shed and new ones grow in. To extend your results, avoid oil-based eye products and be gentle when cleansing around your eyes. Many clients book their next appointment around the 6-week mark to maintain the lifted look.
What's the difference between a lash lift and lash extensions?
A lash lift enhances your natural lashes by curling them upward from the root, creating the appearance of longer, more open eyes—no added materials required. Extensions, by contrast, involve attaching synthetic fibres to each individual lash for added length and volume. Lash lifts are lower maintenance (no infills needed), more affordable long-term, and ideal for clients who want a natural look or have active lifestyles. Extensions offer more dramatic results but require regular upkeep every 2-3 weeks.
Is a lash lift safe for sensitive eyes?
Lash lifts are generally safe for sensitive eyes when performed by trained technicians using quality products. At &BROWHAUS, we use gentle formulations and always conduct a patch test at least 24 hours before your first treatment. During the procedure, your eyes remain closed, so the solutions don’t contact your eyes directly. If you wear contact lenses, we recommend removing them beforehand. Let us know about any eye conditions or allergies during your consultation so we can take appropriate precautions.
Brow Lamination
What does eyebrow lamination do?
Eyebrow lamination is essentially a perm for your eyebrows that restructures the brow hairs to stay in your desired position. It helps straighten unruly or curly brow hairs, makes brows appear fuller and more uniform, and covers sparse areas by redirecting existing hairs.
How long does eyebrow lamination last?
With proper aftercare, your brow lamination will last 4-6 weeks.
Can I put makeup on my laminated brows?
We recommend you avoid makeup for the first 24 hours following your treatment to allow the lamination to set. After that, you can resume your regular brow routine if needed. However, with a brow lamination you’ll likely find that you no longer need to rely on daily touch ups.
Since this treatment creates fuller, lifted brows while helping to cover any gaps, you’ll wake up with a naturally polished and defined look, saving time in your daily routine and allowing you to enjoy perfectly styled brows with minimal effort.
Brow Tinting
How does eyebrow tinting work?
After getting your eyebrows tinted, follow these care instructions to ensure the best results:
For the first 24 hours:
- Minimize exfoliation near the brow area, as it can fade the color
- Protect your brows from excessive sun exposure
- Stay away from swimming pools, saunas, and steam rooms
- Be gentle—avoid rubbing or scrubbing your brows to maintain the tint
- Avoid chemical facials
Ongoing care:
- Use gentle cleansers and makeup removers around the brow area
- Pat your face dry rather than rubbing with a towel
- Avoid using retinoids, exfoliants, or harsh skincare products directly on the brows
- Protect your brows from sun exposure, as UV rays can fade the tint
How do I make eyebrow tint last longer?
The tint typically lasts up to 4 weeks depending on your skin type and care routine. You might notice gradual fading, which is normal. Following the after and ongoing care recommendations can help extend the life of your tint.
For regular maintenance and to maintain color intensity, schedule touch-ups every 4-6 weeks
My eyebrow tint is too dark for me, how can I remove some of the tint?
We strive to never let you leave the salon unsatisfied so if you feel your brows are too dark, please let your technician know right away. Also, keep in mind that your brows will be darker the first day and will gradually fade. If you still feel they are too dark after 1-2 days, please come back into the salon and we will happily adjust them to your liking. We do not recommend trying to remove the tint on your own as this could lead to uneven coloring and/or a complete removal of the tint.
Pre- and Post-Treatment Care
Do I need to have a patch test?
As both lash lifts and brow laminations are chemical treatments, a patch test is required 24 hours prior to your appointment to ensure safety and avoid any allergic reactions. The patch test can be easily booked online via our booking system. Please make sure to schedule it ahead of your first treatment with us to ensure we can proceed with your appointment. Your safety and satisfaction are our top priority! Book your patch test.
What does a patch test entail?
We place a small amount of the lamination or lift product on your skin (usually your inner wrist) to determine if you will have an adverse reaction to your treatment.
How should I prepare for my treatment?
Brow lamination or lash lift services require all new clients to have a patch test at least 24 hours before your first treatment. Book your patch test.
For these services, we also recommend that any sunless tan is removed from your brow area to ensure the best color-matching outcome.
To achieve long-lasting results, exfoliate your brow area gently using a face scrub to remove any dead skin at least 24 hours before your appointment.
General Questions
Do you take American Express?
Yes, we accept all major credit and debit cards, including American Express, Visa, MasterCard, Discover, and Maestro.
How can I cancel or reschedule my booking?
Clients can effortlessly modify or cancel their appointments up to 24 hours in advance through our user-friendly online booking system, giving you the freedom to adjust your schedule with ease and convenience. For more details, please see our full cancellation policy.
Do you take walk-ins?
At &BROWHAUS, we strive to provide a personalized, exclusive experience for each of our clients. As part of our commitment to offering the highest level of service, we do not accept walk-ins. All appointments are made through our easy-to-use online booking system, ensuring that your visit is tailored to your needs and scheduled at your convenience. We believe this streamlined approach allows us to focus on delivering exceptional results in a calm, professional environment. Booking online is simple, and guarantees you the best service available at our luxury brow bar.
Where are you located?
You’ll find us at:
78 Balham High Rd
London
SW12 9AG
We’re a 6-minute walk from Balham Underground station on the Northern Line, making us easily accessible from Clapham, Brixton, Tooting Broadway, and central London. If you’re coming from Streatham, Wandsworth, or Tooting, we’re a short bus ride away with several routes stopping nearby. Street parking is available on surrounding roads, and there’s a pay-and-display car park on Chestnut Grove.
What makes &BROWHAUS different from other brow salons?
At &BROWHAUS, we believe brows should enhance your natural features, not overpower them. Every appointment begins with a thorough consultation where we discuss your preferences, analyse your face shape and bone structure, and assess your natural brow growth. We don’t follow one-size-fits-all trends—instead, we create bespoke shapes tailored to your unique features. As an independent salon, we take the time to listen and never rush treatments. Our focus on precision, safety (including patch testing), and natural-looking results sets us apart from high-street chains.
Do I need a consultation before my first appointment?
A consultation is included at the start of every first appointment—there’s no need to book separately. We’ll discuss your goals, assess your natural features, and recommend the best treatment approach before we begin. For tinting and lamination services, we do require a patch test at least 24 hours in advance, which you can book online or pop in for anytime during opening hours. If you have specific concerns or want to discuss options before booking, you’re welcome to contact us in advance.
What if I have another question that isn’t answered here?
If you haven’t found what you’re looking for, please call or message us.
Email: info@andbrowhaus.com
Phone: +44 (0)20 3393 1238
Instagram: instagram.com/andbrowhaus/