Brow & Lash Treatment FAQs

Answers to all of your brow and lash questions.

Threading

Threading is a natural hair removal technique that uses a twisted cotton thread to gently lift unwanted hairs from the root. The thread is rolled over the skin in precise motions, removing multiple hairs at once while being gentle on the skin.

Brow mapping is a technique used to create symmetrical and well-shaped brows tailored to your unique facial features. By measuring and outlining the ideal brow shape based on your face structure, bone structure, and natural brow growth patterns, this method ensures balance and precision.

Threaded eyebrows typically last between 2-4 weeks. New hair will start growing back gradually, as hair grows in cycles. You may notice some regrowth within the first week, though it won’t be uniform. Most people schedule touch-up appointments every 3-4 weeks to maintain their desired brow shape.

Brow threading is generally considered a gentle hair removal method, but some clients may experience slight discomfort during the process. Since threading removes multiple hairs at once, you might feel a mild tugging or pinching sensation. However, the treatment is quick, and any discomfort is usually minimal. 

At &BROWHAUS, we use a specialised technique designed to minimise discomfort, making the process far less painful compared to traditional methods. Our trained brow specialists ensure your experience is as smooth and comfortable as possible.

Lash Lift

After a lash lift, there’s typically no need to curl your lashes since the treatment already lifts and curls them beautifully.

With proper care, your lash lift should last 6-8 weeks. If you feel your lashes need additional curl after that time, wait until the lift has completely worn off before safely using an eyelash curler again.

After a lash lift, you need to wait 24 hours before applying mascara to allow the treatment to fully set. Here’s the timeline for mascara use:

After 24 hours:

  • You can use mascara, but choose water-based formulas 
  • Use non-waterproof mascara to avoid damaging your lifted lashes
  • Remove mascara carefully with gentle makeup remover

 

Pro tips:

  • Many people find they need less mascara after a lift since lashes are already curled
  • If you do use mascara, opt for lengthening formulas rather than curling ones
  • Replace your mascara every 3 months for eye health

 

With the right care, you can enjoy beautifully lifted lashes with or without mascara!

When performed correctly by a trained professional, a lash lift does not damage your lashes. The treatment uses gentle, specially formulated solutions designed to lift and curl your natural lashes without causing harm. 

To maintain the health of your lashes, we recommend following our aftercare instructions and encourage using conditioning serums or oils, like coconut or argan oil, to keep your lashes nourished. With proper care, your lashes will remain healthy, strong, and beautifully lifted!

It’s best to avoid taking a shower or exposing your lashes to steam or water for the first 24 hours after a lash lift. This allows the lifting solution to fully set and ensures long-lasting results. After this period, you can shower and resume your normal routine without worrying about affecting the lift. Proper care in the initial hours helps keep your lashes beautifully lifted and curled for weeks!

A lash lift and an LVL (Length, Volume, and Lift) are essentially the same treatment. This treatment works with your natural lashes to create the appearance of curl, length, and volume. The process gently lifts your lashes from the root, providing a beautiful, long-lasting curl without the need for extensions. Both treatments enhance your natural lashes for a fuller, more voluminous look!

Brow Lamination

Eyebrow lamination is essentially a perm for your eyebrows that restructures the brow hairs to stay in your desired position. It helps straighten unruly or curly brow hairs, makes brows appear fuller and more uniform, and covers sparse areas by redirecting existing hairs.

With proper aftercare, your brow lamination will last 4-6 weeks.

We recommend you avoid makeup for the first 24 hours following your treatment to allow the lamination to set. After that, you can resume your regular brow routine if needed. However, with a brow lamination you’ll likely find that you no longer need to rely on daily touch ups. 

Since this treatment creates fuller, lifted brows while helping to cover any gaps, you’ll wake up with a naturally polished and defined look, saving time in your daily routine and allowing you to enjoy perfectly styled brows with minimal effort.

Brow Tinting

After getting your eyebrows tinted, follow these care instructions to ensure the best results:

For the first 24 hours:

  • Minimize exfoliation near the brow area, as it can fade the color
  • Protect your brows from excessive sun exposure
  • Stay away from swimming pools, saunas, and steam rooms
  • Be gentle—avoid rubbing or scrubbing your brows to maintain the tint
  • Avoid chemical facials

 

Ongoing care:

  • Use gentle cleansers and makeup removers around the brow area
  • Pat your face dry rather than rubbing with a towel
  • Avoid using retinoids, exfoliants, or harsh skincare products directly on the brows
  • Protect your brows from sun exposure, as UV rays can fade the tint

Brow mapping is a technique used to create symmetrical and well-shaped brows tailored to your unique facial features. By measuring and outlining the ideal brow shape based on your face structure, bone structure, and natural brow growth patterns, this method ensures balance and precision.

The tint typically lasts up to 4 weeks depending on your skin type and care routine. You might notice gradual fading, which is normal. Following the after and ongoing care recommendations can help extend the life of your tint.

For regular maintenance and to maintain color intensity, schedule touch-ups every 4-6 weeks

We strive to never let you leave the salon unsatisfied so if you feel your brows are too dark, please let your technician know right away. Also, keep in mind that your brows will be darker the first day and will gradually fade. If you still feel they are too dark after 1-2 days, please come back into the salon and we will happily adjust them to your liking. We do not recommend trying to remove the tint on your own as this could lead to uneven coloring and/or a complete removal of the tint.

Pre- and Post-Treatment Care

As both lash lifts and brow laminations are chemical treatments, a patch test is required 24 hours prior to your appointment to ensure safety and avoid any allergic reactions. The patch test can be easily booked online via our booking system. Please make sure to schedule it ahead of your first treatment with us to ensure we can proceed with your appointment. Your safety and satisfaction are our top priority! Book your patch test.

We place a small amount of the lamination or lift product on your skin (usually your inner wrist) to determine if you will have an adverse reaction to your treatment.

Brow lamination or lash lift services require all new clients to have a patch test at least 24 hours before your first treatment. Book your patch test.

For these services, we also recommend that any sunless tan is removed from your brow area to ensure the best color-matching outcome. 

To achieve long-lasting results, exfoliate your brow area gently using a face scrub to remove any dead skin at least 24 hours before your appointment. 

See all pre-treatment advice here.

General Questions

Yes, we accept all major credit and debit cards, including American Express, Visa, MasterCard, Discover, and Maestro.

Clients can effortlessly modify or cancel their appointments up to 24 hours in advance through our user-friendly online booking system, giving you the freedom to adjust your schedule with ease and convenience. For more details, please see our full cancellation policy. 

At &BROWHAUS, we strive to provide a personalized, exclusive experience for each of our clients. As part of our commitment to offering the highest level of service, we do not accept walk-ins. All appointments are made through our easy-to-use online booking system, ensuring that your visit is tailored to your needs and scheduled at your convenience. We believe this streamlined approach allows us to focus on delivering exceptional results in a calm, professional environment. Booking online is simple, and guarantees you the best service available at our luxury brow bar.

You will find us at: 
78 Balham High Rd 
London
SW12 9AG

We are a 6-minute walk from the Balham Underground station.



If you haven’t found what you’re looking for, please call or message us.

Email: info@andbrowhaus.com
Phone: +44 (0)7958 047181
Instagram: instagram.com/andbrowhaus/




 

Ready for your next brow or lash treatment?​